Industry News

Why Good Customer Service Is Critical to Business Success

Why Good Customer Service Is Critical to Business Success

Tom Oslund

Although the remodeling and home building industry has had to adapt to 21st century technology, sometimes “old school” professionalism is the key to success.

NAHB’s May Remodeler of the Month, Don Wirtzberger, doesn’t use a website or social media presence to market his company, Sierra Design & Construction in Louisville, Ky. The company, which started in 2001, gains most of its...

55+ Housing Market Opens First Quarter with Record High

55+ Housing Market Opens First Quarter with Record High

Tom Oslund

Builder confidence in the single-family 55+ housing market continued to strengthen in the first quarter of 2019 with a reading of 72, up six points from the previous quarter, according to NAHB’s 55+ Housing Market Index (HMI) released today. This is the highest reading since the inception of the index in 2008.

The 55+ HMI measures two segments of the 55+ housing market: single-family...

FEBRUARY IMPROVES SLIGHTLY BUT WINTER MAINTAINS ITS GRIP

Tom Oslund

FEBRUARY IMPROVES SLIGHTLY BUT WINTER MAINTAINS ITS GRIP

Based on residential permit data compiled by the Home Builders Association of Southeastern Michigan (HBA) and reported in the HBA/Carter Lumber Southeastern Michigan Residential Building Activity Report, a total of 264 single-family permits were issued in Macomb, Oakland, St. Clair and Wayne counties in February...

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